Hot Springs Pools & Spas traces back to 1989, when two brothers started selling hot tubs out of a family business. More than three decades later it remains family-owned and has grown into one of the Upstate's higher-volume pool builders, completing on the order of 400 pools a year across the Carolinas while keeping its original Greenville showroom as the front door of the operation.
The company covers the full lifecycle of backyard water. On the construction side it builds vinyl, fiberglass, and gunite pools for both residential and commercial sites; on the retail side the showroom is built around premium portable spas, carrying the Hot Spring, Caldera, and Freeflow hot tub lines alongside Endless Pools swim spas. It also holds BioGuard Platinum dealer status, the chemical brand's top dealer tier for product selection and water-care expertise, with in-store water testing, maintenance plans, and repair service rounding out the mix.
Reach extends well past the city itself, with delivery, installation, and service running out to Greer, Mauldin, Simpsonville, Fountain Inn, Taylors, Easley, Piedmont, and the broader Upstate, plus a second location in Arden, North Carolina for the Asheville area. For a homeowner, that scale means one company can carry a project from design through years of seasonal upkeep instead of splitting the work between a builder and a separate service outfit.
Reviewers tend to highlight a knowledgeable, patient sales floor, staff who walk through options in detail rather than pushing the quick sale, and multi-year relationships for cleaning and maintenance; a recurring note is candor over the close, including accounts of the crew flagging an under-supported deck instead of installing a spa anyway. The honest trade-off is the operating model. This is an appointment-and-showroom business rather than a grab-and-go pool counter, so during peak season a high-volume builder's calendar rewards booking consultations and service ahead rather than counting on same-day turnaround.